Terms & Conditions | Privacy Policy

Section 1 - Online/E-Commerce Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

Section 2 - General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 3 - Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.

Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Section 4 - Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Section 5 - Products or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer.

All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Section 6 - Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.

These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Section 7 - Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement.

We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

Section 8 - Third-Party Links

Certain content, products and services available via our Service may include materials from third-parties.

We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.

Section 9 - User Comments, Feedback, and Other Submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.

You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Section 10 - Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Privacy Policy

Your privacy is of particular importance to us and we handle and protect your data accordingly. Below, we have outlined all the ways we use your information and why it is necessary to do so. We value your security as much as we value your custom and are fully committed to preserving your privacy.

If you have any questions regarding how we use your data and the steps we take to protect your privacy, please send your query to support@theunoriginaloriginal.com and we will be happy to help you.

How your Information is used

The details you provide to us are used in several ways – some not as obvious as others. We have separated each specific detail you supply to us and the ways in which they are used.

Name and Contact Details

We will ask for your name, phone number and e-mail address for a multitude of reasons. This information allows us to:

• Ensure delivery of purchase is directed to the right person.
• Inform you of order details, delays, and other important notices and updates via SMS or e-mail.
• Keep you up to date on new products, services, and projects via e-mail. We will only send you marketing material with your consent and you are within your right to rescind consent at any time.
• Detect and prevent fraud enacted against either yourself or The Unoriginal Original.
• Send location-relevant marketing material.

Gender Information

Whilst The Unoriginal Original mainly sells unisex clothing, your gender is relevant to us because it allows us to:

• Send emails using the correct pronoun.

Payment Information

This information is collected during payment transactions. It allows us to:

• Process payment for items bought.
• Process refunds for returns.
• Detect and prevent fraud enacted against either yourself or The Unoriginal Original.
• Optionally store payment information to the user’s account for a faster checkout.

Recording of Contact History

Phone calls and e-mail correspondence may be recorded and saved. This allows us to:

• Efficiently deal with your query (if further contact is required) and provide better customer service.
• Train our staff so that our customer support is constantly improving.

Purchase History & Saved Items

When you add an item to your basket, our website retains your selection so we can:

• Process orders once items are added to the basket.
• Handle returns and provide better customer service.

Information about your Device and how you use our Website

When you use our website, your IP address and device type are noted. This information is useful to us because it allows us to:

• Set default options specific to you (such as language, currency, and item availability).
• Detect and prevent fraud enacted against either yourself or The Unoriginal Original (including Doxxing, for instance).

Sharing your Information

Our relationship with our customers is paramount. That you have entrusted us with your information and support what we do at The Unoriginal Original instils in us a duty to be transparent with how we use your data. We will never sell any of your personal data to third parties. This includes your name, address, e-mail address, and credit card information.

There are, however, instances whereby your data is crucial to providing a good standard of customer service and improving the experience of all involved – namely, yourself and The Unoriginal Original. We may share your information with:

• Payment service providers and delivery companies. These are the companies that deal with the delivery of your goods. Certain information (name, address etc.) is necessary to share in order to get your items to you.
• Credit reference agencies, law enforcement, and fraud prevention agencies. These are the entities that prevent and tackle fraud.
• Marketing messages.

If you allow us to, we will keep you updated on The Unoriginal Original products and news via e-mail or text. You can put a stop to marketing updates from The Unoriginal Original at any time by:

• Contacting our customer service team at support@theunoriginaloriginal.com.

Preventing marketing messages will not stop vital service communications – order updates etc.

Online Advertising

As with other retailers, we tailor advertisements based on your website search history through theunoriginaloriginal.com, site content you peruse, and The Unoriginal Original banners or ads you have clicked on in the past. We use a multitude of digital marketing networks and ad exchanges to target The Unoriginal Original banners and advertisements to you when you are browsing other websites or apps. Ad technologies used include: cookies, ad tags, pixels, web beacons, and mobile identifiers.

Holding onto your Data

We can only retain your information while you are an Unoriginal Original customer. You are within your rights to request us to delete all of your personal data we have stored. Contact our customer service team at support@theunoriginaloriginal.com to do so.

There may be circumstances in which we keep hold of some of your information, even after you close your Unoriginal Original account or it is no longer required to provide specific services to you. These include: prevention of fraud and abuse; enforcement of our Terms & Conditions; solving disputes; or other such legal or regulatory requirements.

Your Rights

You have certain rights pertaining to your personal data. It is important to be aware of them to reduce risk to your privacy or abuse of trust with all companies. You have:

• The right to be clearly informed about how your personal data is being used.
• The right to unobstructed, transparent access to all personal data being held that pertains to you.
• The right to request amendment of any inaccurate personal information held about you.
• The right to request that any company that holds your personal information delete it or stop collecting it.
• The right to halt direct marketing updates and messages (see above).
• The right to request that any company that holds your personal information transfer elements of your data to another service provider.
• The right to complain to your data protection regulator.

Notification of Changes to Privacy Protection Methods

There are times where we might alter our methods of processing and protecting your personal information. For any significant changes, we will ensure you are clearly notified via one of the means of contact we have for you. You will have a chance to review the changes before you continue to use theunoriginaloriginal.com.

Cookies

What are cookies?

When you visit our website (or any other) for the first time, a cookie is downloaded onto your device. The next time you visit said site, your PC or mobile device checks to see if it has a cookie that is relevant (that is, one containing the site name) and sends the information contained in that cookie back to the site.

The site then ’knows’ that you have been there before. In some cases, it will direct specific content onto your screen to take account of that fact. This can be helpful to vary content according to whether this is your first visit to a site or you’re a returning browser.

Types of Cookies:

• Strictly Necessary: These cookies are crucial to the functionality of our website.
• Functionality: These cookies allow users to save their preferences to our website.
• Security: These cookies help detect and prevent fraud enacted against either yourself or The Unoriginal Original.
• Analytics and Performance: These cookies help us understand how our website performs and how users engage with the site.
• Advertising: These cookies help tailor ads to visitors based on their browsing history.

Contact Us

If you have any questions regarding your privacy, would like us to stop using your data, or have any queries regarding this notice, please do not hesitate to get in contact with us. All matters regarding data can be taken up with our team at support@theunoriginaloriginal.com